Find answers to common questions about browsing Alpha Performance, product information and online orders.
Where can I see the full range?
Visit Shop all or browse our collections. Each product page shows the current listed price and available product information.
Where can I find ingredients and serving sizes?
Check the product page and label images. When your product arrives, read and follow the physical label. If any details appear different, contact us before use so we can check.
How many servings are in a bottle?
Check the servings-per-container information on the label. One serving can contain more than one capsule or gummy, so the number of pieces is not always the number of servings.
Are prices shown in Australian dollars?
Yes. Prices in this store are displayed in AUD. Review the final total at checkout before placing your order.
Where can I see shipping options and costs?
Enter your delivery details at checkout to see the available options and charges before payment. For a question about a destination or an existing shipment, contact us.
How do I ask about an order?
Use the Contact page and include your order number and the email used for your order. Explain what you need help with so we can find the relevant details.
What if I receive an incorrect or damaged item?
Contact us with your order number and a description of the issue. Photos of the product and packaging can help us understand what happened.
How do I ask about a return?
Contact us with your order number and reason for the request. Ask for the return instructions before sending a parcel so it reaches the correct address.
Can you help me choose a supplement?
We can help you locate product labels, ingredients and listing information. For advice about individual health needs, medication or suitability, speak with a qualified health professional.
How can I keep up with new products?
Use the email signup on our homepage or explore The Alpha Journal.